I accept payment by:
Postage and Delivery
Delivery is by NZ Post. For items that are:
My postal options are as follows:
New Zealand:
Jewellery and orders over $250 must be couriered:
Beads, findings etc and orders under $250 can be sent via economy post:
Australia:
Jewellery and orders over $250 must be couriered:
Beads, findings etc and orders under $250 can be sent via economy post:
In the rare event of your parcel not arriving, please contact me and we will work together to resolve the issue.
Cancellations, Refunds and Returns
To cancel an order, please contact me within 1 hour and I will issue a refund if I have not already shipped the item
I do not accept returns or issue refunds if you have changed your mind.
For hygiene reasons, earrings are NOT returnable.
In the event of your item arrives damaged, please contact me to arrange a return. I will either remake the item if I am able to, or issue you a refund. A refund will not be issued until I have received the item back from you.
Any Other Issues
If you have any problem or issue with your order, please contact me and we will work together to resolve it.
Safety
My glass beads are not intended for use on or by children 3 years or under as they could present a choking hazard or break with inappropriate handling.
My beads are glass and could break if improperly handled, dropped or hit against something hard. In the event of breakage, please discard immediately.
When wearing glass beads, please take care not to expose them to any situations that may cause them to break and be sure to protect them from impacts or extreme temperature changes.
